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Free Shipping on domestic orders over $50.  We also ship to Canada, HI, AK.

Van image with door covers

SHIPPING AND RETURNS

SHIPPING

We offer FREE UPS Ground Shipping to the lower 48. We also ship to Canada, HI, and Alaska. Orders ship next business day, Monday - Thursday.

RETURNS

Returns are accepted 30 days from ship date, with shipping cost at the customer’s expense. Shipping costs will be covered only if the return is through the fault of VanEssential, such as an incorrect item or manufacturing defect. Please email us at info@vanessential.com for a return authorization number before sending back your item.

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Returns must be sent back in their original packaging and unused (no pet hair, dirt, saw dust etc). If the return does not meet these conditions, a 20% restocking fee will be deducted from the refund provided. Returns will be refunded to the original payment method. We do not accept returns or provide refunds for products purchased from other retailers. 

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No returns from Canada.

WARRANTY

VanEssential stands behind everything we make. We offer a manufacturer Lifetime Warranty on our workmanship for the original purchaser of the product. Warranty claims will either be corrected or replaced with similar parts (subject to availability) or with current version products. In the event a product is discontinued, reasonable attempts will be made to fix any issues. If the item cannot be fixed or is subject to replacement and the product no longer exists, a store credit will be issued. VanEssential does not have warranty on normal wear and tear but will try to make it right if something goes wrong where we can.

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